Protecting your personal data is our top priority. This Privacy Policy explains how Dhaka Bed collects your information, how it is used, and how it is kept secure.
All your data is protected with SSL/TLS encryption. No third party can read your information while it's in transit.
Dhaka bed never sells your personal data to third parties. Your data is used solely for the purposes it was collected for.
We only collect information that is strictly necessary to operate our services. No excessive or unnecessary data is requested.
You have the right to know how your data is being used. You can request to view or delete your data at any time.
Your data is stored on secure servers, and regular security audits are conducted to ensure there are no vulnerabilities.
You have full control over cookie preferences, marketing communications, and data sharing.
Welcome to dhaka bed. Thank you for taking the time to read our Privacy Policy. This document explains clearly how dhaka bed handles your personal data. We believe transparency is the foundation of trust — which is why this policy contains no hidden clauses or complicated legal jargon.
Dhaka Bed is an online betting and gaming platform built for users in Bangladesh. When you use our platform, you share certain information with us. This section answers all your questions — how that information is collected, where it goes, and how long it is kept.
This Privacy Policy applies to all Dhaka Bed services, including our website, mobile app, live chat support, and email communications. By using our site, you are considered to have accepted this policy. If you do not agree, please refrain from using our services.
Dhaka Bed only collects information necessary to operate its services. A detailed breakdown of each data type is provided below:
Dhaka bed collects information in several ways. The main methods are described below:
You provide information directly when filling out the registration form, completing KYC verification, making payments, or contacting our support team. All such information is collected voluntarily and with your consent.
When you use our site or app, certain information is collected automatically. This includes your device details, browsing activity, cookie data, and log files. This information is used to maintain the security and performance of the platform.
We also receive information from trusted third parties, such as identity verification agencies, payment processors, and fraud prevention services. In these cases, only the minimum data necessary is collected.
Dhaka Bed uses your information for the following purposes. Each purpose is explained below:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, Login, Profile Updates | Contractual Requirements |
| Identity Verification (KYC) | Age and Identity Verification | Legal Obligation |
| Payment Processing | Processing Deposits and Withdrawals | Contractual Requirements |
| Fraud Prevention | Detecting suspicious activity | Legal Obligation |
| Customer Support | Troubleshooting and Customer Support | Legitimate Interest |
| Marketing | Keeping you informed about offers and promotions | Consent |
| Service Improvement | Improving User Experience | Legitimate Interest |
You may withdraw your consent to marketing communications at any time. Simply click the "Unsubscribe" link at the bottom of any marketing email to stop receiving them. Note that important service-related emails cannot be opted out of.
Dhaka bed uses cookies to enhance your experience and keep the platform running smoothly. Cookies are small data files stored in your browser.
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working. When you first visit the site, a cookie consent popup will appear where you can set your preferences.
Dhaka bed retains your data only for as long as necessary. It is not kept beyond the following periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Identity Verification & Anti-Money Laundering |
| Gaming History | 3 years | Responsible Gaming Monitoring |
| Support Contact | 2 years | Service Quality Improvement |
| Log Files & Technical Data | 1 Year | Security & Troubleshooting |
Once the retention period expires, your data is securely deleted or fully anonymised so you can no longer be identified. The only exception is where data must be retained in connection with ongoing legal proceedings.
Dhaka Bed uses industry-leading technologies and practices to protect your data. Our security measures include:
That said, no technology is completely foolproof. In the event of a security breach, we will notify you as quickly as possible and take all necessary action. If you notice any suspicious activity on your account, please contact our support team immediately.
As a Dhaka Bed user, you have the following rights regarding your data. To exercise any of these rights, please contact our support team:
You can request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request that your data be deleted under certain circumstances.
In certain circumstances, you can request that the processing of your data be restricted.
You can request a copy of your data in a machine-readable format.
You can object to your data being used for marketing or profiling purposes.
We typically respond to rights requests within 30 days. For complex cases, this may be extended by up to 60 days, and you will be notified in advance. If any data cannot be deleted due to legal obligations, we will clearly inform you of this as well.
Dhaka Bed is strictly for users aged 18 and above. We do not knowingly collect data from minors or allow them to use the platform.
Age is verified at registration and reconfirmed during the KYC process. If a user is found to have registered with a false age, their account will be immediately closed and all associated data will be deleted.
If you suspect that a minor is using our platform, please notify us immediately at support@dhakabed.com. We will take prompt action.
Dhaka Bed may update this Privacy Policy as needed. Changes may be driven by the introduction of new services, legal requirements, technology upgrades, or user feedback.
For any significant changes, we will send a notice to your registered email and display a prominent banner on the site. For minor updates, revising the "Last Updated" date on the page will be considered sufficient.
Continuing to use the site after any changes takes effect means you accept the updated policy. If you do not agree with the new terms, you may request to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or wish to exercise your rights, please get in touch with us. We are fully committed to protecting your privacy and ready to address any queries you may have.
Our dedicated privacy team will carefully review your request. Your privacy is not just a legal obligation to us — it is a core part of how we do business.
Your privacy is protected at Dhaka Bed. Register now and start your journey on Bangladesh's most trusted betting platform.